Help and support

Frequently asked questions

We’ve put together answers to the most common questions about how Valuentice works, what to expect from the platform, and how we approach security and data analysis. If you can’t find what you need, please get in touch with our team via the access form.

Your questions answered

What you need to know before getting started

What is Valuentice?

Valuentice is a predictive analytics and risk management platform for digital asset investors. It brings together market data and assessment models to support more informed decision-making, while leaving final judgement and responsibility with the user.

Do I need any investing experience to use it?

The platform is built to suit both newcomers and more experienced users. Its analysis dashboards include helpful context, though we suggest understanding the fundamentals of risk management before trading with real money.

How are analyses and alerts created?

The analysis is produced by applying statistical models to historical and market data. These signals are indicative only and form part of a decision-support process; they do not constitute a guaranteed investment recommendation.

How much does it cost to use the platform?

Access requirements and available plans are outlined during registration. We recommend checking the latest details in the access form before confirming any subscription.

Is my personal and financial information secure?

We use reasonable security measures when handling personal information and explain how data is used in our privacy policy. We encourage you to read it to understand the scope of the processing we carry out.

Can I cancel my access anytime?

Yes. You can manage or cancel your access by following the steps in your account, or by contacting support. The applicable cancellation terms are set out in our terms and conditions.

Does Valuentice guarantee investment returns?

No. No analysis tool can guarantee outcomes. Investing in digital assets carries risk, including the possible loss of your invested capital. Valuentice provides information and analysis only, and does not offer personalised financial advice.

Which devices can I use to access the platform?

The platform runs in your browser and adapts seamlessly to desktops and mobile devices, so you can access your analysis dashboards wherever it suits you.

How can I get in touch with the support team?

To contact us, please use the form in the platform access section. Our team reviews all enquiries and will respond as soon as possible.

Does the platform’s content constitute financial advice?

No. The content, analysis and alerts provided by Valuentice are for general information and education only. They are not personalised financial, legal or tax advice. Any investment decision remains the user’s sole responsibility.